Legal notice

  • Seller: HIVE PRELOVED (HIVE Collective Inc.)
  • Representative: Naoki Sato
  • Location: #403 ROOTS SQUARE 1-6-8 Ohashi, Meguro City, Tokyo, Japan (Postal Code: 153-0044)
  • Phone Number: +81 3-4400-4729
  • Email Address: support@hivepreloved.com
  • Sale Price: The price is as listed on each product page.
  • Additional Required Fees: Shipping is free on all orders. For our international orders, please be aware that import duties or taxes may apply upon arrival. These are determined by your local customs office and are not included in our checkout price. For more details, please visit our Shipping Policy.
  • Payment Method and Timing: Credit Card (American Express, Visa, MasterCard, JCB), PayPal, Apple Pay, Google Pay, Shop Pay. Payment is confirmed at the time of order.
  • Product Delivery Time: Items are typically delivered within 5 to 7 business days after payment confirmation. Once shipped, a shipping confirmation email containing the tracking number will be sent.
  • Returns, Defective Products, Cancellations: Returns are accepted within 7 days of delivery, provided the items meet the conditions outlined in our Refund Policy.

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